Frequently Asked Questions

Yes, LD Plumber is fully licensed, bonded, and insured to provide plumbing services throughout Portland. We maintain all required certifications and insurance coverage to protect both our team and your property. You can request proof of licensing and insurance at any time.

Absolutely! We provide emergency plumbing services for urgent issues like burst pipes, major leaks, and sewer backups. While our regular hours are Mon-Fri: 8am-6pm, Sat: 9am-4pm, we're available for true emergencies. Contact us at (714) 833-9779 for immediate assistance.

We primarily serve Portland and the surrounding metropolitan area. Our experienced, certified professionals are familiar with local plumbing codes and common issues in Portland homes and businesses. Contact us at /contact to confirm service availability in your specific location.

We specialize in non-invasive leak detection using advanced technology like acoustic listening devices, thermal imaging, and electronic leak detectors. This allows us to pinpoint leaks behind walls, under slabs, and in underground pipes without unnecessary digging or demolition, saving you time and money.

Yes, we provide free estimates for most plumbing projects including water heater installation, pipe repairs, and fixture installations. For diagnostic services like leak detection, there may be a service call fee that's typically applied toward any repairs. Contact us at /contact for your free estimate.

For non-emergency services, we typically schedule appointments within 24-48 hours. Emergency calls receive priority response, often within a few hours depending on the situation. We understand plumbing issues can't wait, so we work hard to accommodate urgent needs whenever possible.

We accept cash, checks, and all major credit cards for your convenience. For larger projects like water heater installations or extensive pipe repairs, we can discuss payment options that work for your budget. All pricing is transparent with no hidden fees.

Yes, we stand behind our work with comprehensive warranties on both labor and parts. Warranty terms vary by service type - for example, water heater installations and pipe repairs typically include extended warranty coverage. We'll clearly explain all warranty details before starting any work.

Absolutely! Our experienced team serves both homeowners and businesses throughout Portland. We handle everything from simple faucet repairs in homes to complex sewer line inspections for commercial properties. Visit /services to see our complete range of residential and commercial plumbing solutions.

First, shut off the main water supply if possible to prevent further damage. For burst pipes or major leaks, turn off electricity to affected areas. Then call us immediately at (714) 833-9779. Don't attempt DIY repairs on major issues - this often makes problems worse and more expensive to fix.

LD Plumber has been proudly serving Portland homeowners and businesses for 10 years. As a local, family-owned company, we understand the unique plumbing challenges in our area and have built our reputation on quality work and exceptional customer service. We're 5-star rated by satisfied customers.

Yes, we always clean up our work area and dispose of any debris or old fixtures properly. We respect your home or business and leave the area as clean as we found it. Our professional approach includes protecting your floors and furnishings during the work process.